You'll meet the consultants before you sign
The people named in the proposal are the people who do the work. We don’t keep a bench of juniors busy, and we don’t sub-contract delivery.
You’ll meet them during the review, before anything is signed.
Small, and deliberately so
Large integrators cannot tell you who will show up, because their staffing model does not allow it. Consultants get assigned by availability and rotated when a bigger account needs them. That is not a criticism of the people — it is how the model works at scale.
The people who scope it, deliver it
The consultant who runs your platform review is on the delivery team. Nothing is handed from a sales engineer to a stranger.
No rotation off your account
The person who finally understands your instance stays on it. That understanding is most of what you are paying for.
No sub-contracting
We do not resell someone else’s capacity. If we cannot staff it properly, we say so.
You meet them first
Before any commitment, and before anything is signed — during the review, not after the contract.
Every consultant is ServiceNow certified
ServiceNow certifications are verifiable, and we would rather show you the specific ones held by the specific people on your project than publish a number. You get that detail during the platform review.
Independent since 2022, out of Brussels
We work on ServiceNow and nothing else. No reseller margin, no adjacent product to steer you toward, no incentive to make a project bigger than it needs to be.
We stayed independent for one reason: on large delivery teams the person who finally understands your instance gets rotated onto the next account. Here they don’t.
Tell us what's not working
Thirty minutes, a certified consultant, and a straight answer about whether we can help. If we can’t, we’ll say so and point you somewhere better.