{"id":311,"date":"2026-08-20T17:41:34","date_gmt":"2026-08-20T15:41:34","guid":{"rendered":"https:\/\/technowpartners.com\/index.php\/team\/"},"modified":"2026-08-21T12:20:37","modified_gmt":"2026-08-21T10:20:37","slug":"team","status":"publish","type":"page","link":"https:\/\/technowpartners.com\/fr\/team\/","title":{"rendered":"The team"},"content":{"rendered":"
\n\n \n \n \n
\n
\n

THE TEAM<\/p>

The people who build your agents<\/span>, before you sign<\/h1>\n <\/div>\n
\n

AI work on ServiceNow is senior work \u2014 it is mostly judgement about what the platform can safely support. The people named in the proposal are the ones who do it, and we don’t sub-contract delivery.<\/p>

Book a 30-minute platform review<\/svg><\/a><\/div> <\/div>\n <\/div>\n
\n
\"Glass-partitioned<\/div>\n <\/figure>\n \n \n <\/section>\n \n\n
\n
\n
\n CSA<\/span>\n CIS \u2014 ITSM<\/span>\n CIS \u2014 ITOM<\/span>\n CIS \u2014 CSM<\/span>\n CIS \u2014 Vulnerability Response<\/span>\n CAD<\/span>\n Brussels<\/span>\n Independent since 2022<\/span>\n <\/div>\n
\n CSA<\/span>\n CIS \u2014 ITSM<\/span>\n CIS \u2014 ITOM<\/span>\n CIS \u2014 CSM<\/span>\n CIS \u2014 Vulnerability Response<\/span>\n CAD<\/span>\n Brussels<\/span>\n Independent since 2022<\/span>\n <\/div>\n <\/div>\n <\/div>\n \n\n
01<\/span>

Small, and deliberately<\/span> so<\/h2>

Large integrators cannot tell you who will show up, because their staffing model does not allow it. Consultants get assigned by availability and rotated when a bigger account needs them. That is not a criticism of the people \u2014 it is how the model works at scale.<\/p>\n<\/div><\/div>

01<\/span>

The people who scope it, deliver it<\/h3>

The consultant who runs your platform review is on the delivery team. Nothing is handed from a sales engineer to a stranger.<\/p>\n<\/div><\/div>

02<\/span>

No rotation off your account<\/h3>

The person who finally understands your instance stays on it. That understanding is most of what you are paying for.<\/p>\n<\/div><\/div>

\"Two<\/div>
03<\/span>

No sub-contracting<\/h3>

We do not resell someone else’s capacity. If we cannot staff it properly, we say so.<\/p>\n<\/div><\/div><\/div>

04<\/span>

You meet them first<\/h3>

Before any commitment, and before anything is signed \u2014 during the review, not after the contract.<\/p>\n<\/div><\/div><\/div><\/div><\/section>\n\n

02<\/span>

CERTIFICATION<\/p>

Every consultant is ServiceNow certified<\/h2>

ServiceNow certifications are verifiable, and we would rather show you the specific ones held by the specific people on your project than publish a number. You get that detail during the platform review.<\/p>\n<\/div><\/div>The ServiceNow certifications relevant to the work we take on<\/span>

CSA<\/dt>
Certified System Administrator \u2014 the platform baseline every consultant holds.<\/dd><\/div>
CIS \u2014 ITSM<\/dt>
Certified Implementation Specialist for IT Service Management.<\/dd><\/div>
CIS \u2014 ITOM \/ Discovery<\/dt>
Implementation specialism for Discovery, Service Mapping and Event Management.<\/dd><\/div>
CIS \u2014 CSM<\/dt>
Implementation specialism for Customer Service Management.<\/dd><\/div>
CIS \u2014 Vulnerability Response<\/dt>
Implementation specialism within Security Operations.<\/dd><\/div>
CAD<\/dt>
Certified Application Developer \u2014 scoped applications and platform development, which is what building custom agents actually is.<\/dd><\/div>
AI credentials<\/dt>
ServiceNow’s AI and Now Assist certification track is still young and changing. Ask us which we currently hold rather than trusting a badge on a website \u2014 including ours.<\/dd><\/div><\/dl><\/div><\/section>\n\n
03<\/span>

Independent since 2022, out of Brussels<\/h2><\/div>

We work on ServiceNow and nothing else. No reseller margin, no adjacent product to steer you toward, no incentive to make a project bigger than it needs to be.<\/p>\n

We stayed independent for one reason: on large delivery teams the person who finally understands your instance gets rotated onto the next account. Here they don’t.<\/p>\n<\/div><\/div>

\"The<\/figure><\/div><\/div><\/section>\n\n
<\/div>
<\/div>

NEXT STEP<\/p>

Tell us what's not working<\/span><\/h2>

Thirty minutes, a certified consultant, and a straight answer about whether we can help. If we can’t, we’ll say so and point you somewhere better.<\/p>\n<\/div>Book the review<\/svg><\/a><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-311","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/pages\/311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/comments?post=311"}],"version-history":[{"count":4,"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/pages\/311\/revisions"}],"predecessor-version":[{"id":424,"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/pages\/311\/revisions\/424"}],"wp:attachment":[{"href":"https:\/\/technowpartners.com\/fr\/wp-json\/wp\/v2\/media?parent=311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}